At ProstaVive, your satisfaction is our top priority. If you’re not completely happy with your purchase, you’re eligible to request a refund within 180 days of receiving your order.
To start the return process, simply send the unused product to the return address listed below. Once we receive the returned item and verify its condition, your refund will be processed promptly.
How to Request a Refund:
To be eligible for a refund, please follow these steps within 180 days of delivery:
- Check the shipping date on your package to confirm eligibility.
- Fill out the return and refund form included in your order.
- Ship the product to our official return address:
Return Address:
19655 E 35th Dr #100, Aurora, CO 80011, USA
- Email your refund request to:
After your returned package is received and approved, you will get a confirmation email, and your refund will be issued accordingly.
Important Notes:
- The cost of return shipping is typically the responsibility of the customer. ProstaVive does not assume liability for return shipment or refund delivery delays.
- The vendor may cover return shipping in certain cases, but this is not guaranteed.
- All returns must include the original packaging and the completed return form for processing.
We appreciate your patience and understanding as our team carefully handles each return request. Thank you for choosing ProstaVive—the natural choice for long-term prostate health.
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